Privacy Policy

We may collect, store and use the following kinds of personal data (collectively, “Personal Information”), received directly from You while using the Platform or from the platforms whose events are listed on Our Platform:

• Account details: name, email, phone number, username, date of birth, gender, invite code, passwords (hashed), OTPs, and authentication tokens.
• Location data: latitude/longitude coordinates, place names, and Google Place IDs when You participate in location-based Activities or verify participation.
• User-generated content: profile photo, photos, videos or files You upload for Activities, submissions or profile updates; responses to activity questions; blog posts, comments, ratings and reviews.
• Activity & participation data: Activities You enroll in, complete, save or view; submission details; volunteer participation; and data used to verify activity completion (e.g. location, QR codes, passwords).
• Rewards data: Gleo Coins earned, rewards availed, Gleo Coin transaction history, and payment methods.
• Social & community data: followers/following counts, invitations sent/accepted, blog interactions, and interests You select.
• Device data: notification preferences, timestamps of actions, and device information.
• Usage data: information about your visits to and use of the Platform, IP address, geographical location, browser type, length of visit and number of page views.

Personal Information includes sensitive personal data or information as defined under applicable law.

Gleo collects, processes and stores Personal Information to facilitate and enhance Your experience on the Platform, including:

• to enable You to engage in responsible activities (“Activities”) listed on the Platform, earn and avail reward points (“Gleo Coins”), and interact with non-profit organisations and reward partners;
• to create and manage Your account, facilitate activity participation, and process rewards/transactions;
• to enable blogging, comments and social interaction;
• to analyse usage patterns and improve functionality;
• to send notifications about Activities, rewards or updates;
• to confirm Activity completion using location, images or other verification methods;
• to recommend Activities or content based on Your interests and location;
• to protect against fraud or unauthorised access;
• to send important notifications, updates and responses to queries; and
• to comply with applicable laws.

We use cookies on the Platform. A cookie is a small text file stored by Your browser that helps Us recognise Your device, remember preferences, and personalise Your experience.

We also use cookies to compile aggregated, anonymised data about Platform traffic so we can build better experiences, and we may use trusted third-party services that track this information on Our behalf. You can control cookies through Our cookie banner and Your browser settings.

We do not sell, trade, publish or otherwise transfer Your Personal Information to third parties unless We give You advance notice and obtain Your prior consent. This does not include non-profit organisations, reward partners and service providers who agree to keep Personal Information confidential and have no independent use of it. By using the Platform, You consent to such transfers.

We may release Personal Information when required to comply with the law, enforce Our policies, protect the rights, property or safety of Gleo or others, investigate fraud, or respond to a lawful government request.

The Platform may contain links to other websites whose privacy policies differ from Ours. Information You submit to those sites is governed by their policies; We are not responsible for their practices or content. We encourage You to read the privacy policy of every website You visit.

Anything You voluntarily submit in public areas (comments, reviews) can be read, collected or used by others. We are not responsible for Personal Information You choose to share in these forums.

We do not retain Personal Information for longer than necessary for the purposes for which it was collected or processed, unless required to fulfil a legal obligation.

You have the right to ask Us to amend, restrict or withdraw Your Personal Information, or to delete Your account, by writing to Us at hello@gleo.club. If You withdraw consent, You may not be able to use Gleo’s services fully.

We take the safety and confidentiality of Your Personal Information seriously. We use encryption and secure APIs, and implement technical, operational and physical safeguards commensurate with the sensitivity of the information handled.

Please be aware that data transmission over the Internet is inherently insecure, and while we endeavour to provide reasonable security, we cannot guarantee the security of data sent over the Internet. We store Personal Information on secure servers. You are responsible for keeping Your account credentials confidential.

Users shall not host, display, upload, modify, publish, transmit, store, update or share any information that:

• belongs to another person and to which the user has no right;
• is obscene, pornographic, paedophilic, invasive of another’s privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating to or encouraging money laundering or gambling, or promoting enmity between groups;
• is harmful to a child;
• infringes any patent, trademark, copyright or other proprietary right;
• deceives or misleads about the origin of a message, or knowingly communicates misinformation or information that is patently false, untrue or misleading;
• impersonates another person;
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or incites a cognisable offence;
• contains a software virus or any code designed to interrupt, destroy or limit the functionality of any computer resource;
• violates any law for the time being in force.

“User harm” and “harm” mean any effect detrimental to a user or child.

In case of non-compliance with this Privacy Policy, Our Terms & Conditions, or applicable laws, Gleo may terminate Your access to the Platform immediately, remove non-compliant information, or both.

Any discrepancies, grievances or concerns relating to this Privacy Policy or the processing of Personal Information can be raised with Our Grievance Officer:

• Entity: Humane Futures Lab Private Limited (Gleo)
• Email: hello@gleo.club
• Address: 303-4, Indra Darshan, Phase-2, Bldg No 12, New Link Rd, Oshiwara, Andheri (W), Mumbai, Maharashtra, India, 400058